What do our customers say?

A friend had 5 old hard drives that he couldn't access (and he is very IT literate) and i recommended he contact EADR...they gave him a free estimate and a plan of action. He has been delighted with their work - delivered on time and on budget - perfect in every sense.

★★★★★ Neil Foley, 7 years ago

I recommended EADR to Jo a close friend, this is her review!

When my daughter’s laptop crashed a year and a half ago, something told me not to throw the hard drive away. I can’t begin to tell you how pleased I made that decision. At the time, I had taken the laptop in desperation to a couple of computer servicing companies who, although very helpful, told me the only option was to send it off to a specialist company and that it would cost well over £1,000 regardless of the outcome.

I recently had a phone call from a friend at flomotion who told me about ‘East Anglian Data Recovery Service’, a business he had been introduced to that may be able to help. I passed the hard drive on to him not feeling too hopeful to be honest. Fast forward one week and my daughter has all her lost photos, family holiday videos, school presentations, songs, memories…you name it!.. installed on her replacement laptop and for 1/4 of the price I had been previously quoted. I cannot praise enough the fast, professional service we received in the form of detailed emails and phone calls to explain anything I didn’t understand. I was assured that if the particular details we wanted weren’t retrievable, there would be no charge whatsoever. I was more than happy with the quote and in fact, I was charged even less as they lent me a temporary hard drive with the details on to save me buying one. I don’t know many companies that would offer such a personal service. My daughter is so happy with the result. I can’t thank Steve and Alison enough.
J. Knight
Lowestoft

★★★★★ Flomotion Studio, 7 years ago

EADR are prompt and efficient. As soon as they received my failed drive, they set to work. Absolutely everything was rescued, despite there being physical issues with the drive. Fully recommended.

★★★★★ Fluteboy, 7 years ago

We have used
East Anglian Data Recovery
A couple of times now due to hard drive failures and if you think that you have lost all your data then think again, as this company has never let me down. Steve & Alison have always provided a quick and professional service to get us up and running ASAP, I have no hesitation in recommending this company.
Shaun @
Braintree Printing / Wizard Press

★★★★★ Shaun Cobbing, 7 years ago

Disaster averted by EADR! If I could write a song about the team of Alison and Steve ,I would. Such prompt and professional service from this lovely couple - I felt confident
that they could sort out my 'dead' hard drive and quickly realised that actually I had 'killed' it by asking too much of my graphic applications over a long period of time.
.....and another thing the cost was very reasonable.

It's very comforting to know that if I got in trouble again, EADR would save me!

Mary

★★★★★ Mary Goldsmith, 7 years ago

A very professional service, whereby everything was clearly explained in advance of the work being undertaken. The recovery of data from a damaged external “passport” drive was beyond my expectations, so what could have been a disaster requiring countless hours of re-creating files was avoided. These people certainly know what they’re doing and are a delight to deal with. My company will now also use EADR, should the need arise.

★★★★★ Peter Duffield, 7 years ago

The whole process was dealt with by post and very smoothly. EADR managed my expectations and explained everything clearly, eventually recovering all my data and saving me a great deal of work.

★★★★★ Joy Everley, 7 years ago

From the moment I was first referred to EADR by a friend, I was bowled over by how polite, communicative and fair EADR were. These are the things I put first in my own business, which aren’t hard, but rarely done, none the less.

Nothing to complain about. Even a friendly face-to-face collection and drop off of my 5 drives. I recovered data from the most important one to begin with, but know I’ll be back for more in time when I have the money and the the need finally arises.

★★★★★ Peter Whitmore, 7 years ago

I had an external hard drive crash, and the prospect of losing ten years of personal photographs. As soon as I contacted EADR I received a friendly welcome, and after that a detailed diagnosis, prognosis and regular progress updates. A new hard drive arrived with all my photos within a week. Many thanks for such an excellent service.

★★★★★ Andy Tingey, 7 years ago

– Fantastic Communication

– Fast Service and Delivery

– Much much more affordable than other recovery specialists

Overall I am really happy with the service they provided at EADR and I would recommend them to everyone!

★★★★★ Graham, 7 years ago

A quick turn around and everything recovered. I have no hesitation in recommending Eadr.

★★★★★ Mike Browne, 7 years ago

The service was first class from my intial call to them to getting my data restored. I was kept fully advised at every stage and both Steve & Alison were a pleasure to deal with.

I would highly recommend them – Fantastic.

★★★★★ Rosemary Hassan, 7 years ago

Excellent

★★★★★ Thomas Eeles, MRICS, ACIArb, 7 years ago

EADR couldn’t do enough to help

★★★★★ David Harrison, 7 years ago

Many thanks for an efficient and very quick service in recovering data “lost” on a variety of inaccessible drives. We have already made use of some of the data we thought we had lost completely.

If needed I will be very happy (and confident) to use you in the future and to recommend others to utilise your service.

★★★★★ Simon Frostick, 7 years ago

Hello,

Thank you for your service, the hard drive arrived last week and I have now had the opportunity to try the disk. I reinstalled it in the original computer and it was immediately shown with all the files (as far as I can tell) exactly as they were. I have now copied all the files off as well and open several including the ones which were important and they all opened fine. I had a assume at best at least some of the files would be corrupted if the drive was accessible due to the lost sectors you mentioned but “so far, so good”.

Thank you for the excellent, prompt, affordable services it is very much appreciated.

★★★★★ Chris Kirk, 8 years ago

We have used EADR several times for data recovery on behalf of our Clients. Steve and Alison have always been nothing short of helpful and professional. EADR understand the urgency of recovering lost data and we would unreservedly recommend EADR for any data recovery or hard drive rebuild work.

★★★★★ Carl-Darren Marx, 8 years ago

We have been dealing with the friendly bunch at EADR now for a few years, and it is safe to say, that I wouldn’t trust anyone else to do such a perfect job. Our clients love the fact that we can offer such a streamlined service, and it’s all thanks to these guys!

We are kept in the loop of communication constantly, and so are our customers. Not one has had a bad word to say about the level of service that they have received. They are priced very competitive and are far cheaper than many “big” recovery firms.

If you use EADR you will not go wrong. Top customer service, great price, they know what they’re doing, and lovely folk too!!

★★★★★ Phil Barnfield, PC Clinic Ashby, 8 years ago