What do our customers say?

Terrific, friendly service with excellent outcomes.

★★★★★ Steven Jones, 5 years ago

I see there's no point in writing my own review - everything has already been said from the previous 5 star ratings! Your service truly is exceptional in every matter: friendliness, speed of process, communication, professionality. You deserve 10 stars of 5!

★★★★★ Daniela Heiniger, 5 years ago

I found EADR to be one of the best companies I have ever dealt with. Not only did they recover all of my (priceless) data but they were efficient, responsive and friendly throughout the whole process! Thank you EADR!

★★★★★ Charlie Burns, 5 years ago

I returned to work after a weeks annual leave to find I had lost 6 years worth of e-mails.

I was recommended EADR by a local business and I'm so glad we used them. They kept us updated at every point and were able to make a successful recovery of a lot of data at a very reasonable cost.

Thanks Alison and Steve, you were a great help.

★★★★★ Simon Goodall, 5 years ago

Your heart always sinks when you realise you've potentially lost ALL off your data, my case was no different!

luckily the good people of EADR done a fantastic job, not only did they manage to recover all of my data, but it was done so fast, and the bill wasn't a shock compared to some horror stories you hear.

A superb friendly professional service, and steve certainly knows his stuff, it really was a pleasure dealing them.

I would highly recommend you give them a call if you need a data recovery service. I will certainly keep them on speed dial myself!!!

Thanks again Steve & Alison, big thumbs up from me :-)

★★★★★ Neill Dickens, 5 years ago

I was referred to EADR through my local computer shop and I was really impressed at the turnaround and the level of customer service. It took a week to send off, retrieve data from two damaged hard drives that were about 10 years old and receive them back. I was kept well informed throughout the entire process. There were no hidden costs. Everything was handled in a very professional, but friendly way. You weren't dealing with some faceless big company. Would definitely use their services again.

★★★★★ Kel McGowan, 5 years ago

First class job done by nice people. Cannot believe how much of my data they managed to recover and so quickly. Nice to have support over the phone for non computer types like me.

★★★★★ Richard Pilgrim, 5 years ago

WOW...amazing service. The thought of losing this data made me sick to the core. It was my daughters wedding and all the photos/videos of my granddaughter and the rest of the family for about 15 years. Distraught doesn't cover it. I was recommended via a local IT shop (Gbiz Marske) who I didnt know as I've just moved area. EADR held my hand every step of the way. I immediately felt secure. They gave updates along the way and all emails were dealt with daily..within hours. I was so releived I hadn't even thought about protecting the data they were returning but they even covered that. Brilliant. Can't thank them enough. Wish it had been cheaper but it's my lesson learnt on how much value you place on your data. I hope I don't ever need them again but wouldn't hesitate to recommend them.

★★★★★ Pat Howes, 5 years ago

I have recently used East Anglian Data Recovery Services and am very impressed with their service. They kept me updated throughout and recovered my data in rapid quick time. I would definitely recommend this company to anyone who needs assistance with data recovery.

★★★★★ R Davies, 5 years ago

Excellent service

★★★★★ Darren Hamblett, 5 years ago

Alison and Steve saved the bacon of a business client of ours who had a hard drive failure. managed to recover most of the data including all the sage accounts files. Steve kept us up-to date thought the process which allowed us to in turn keep our customer informed on the progress of the recovery of their data. Can't fault EADR and will certainly use again if we have another customer in the same situation.

★★★★★ Gateacre Computers, 5 years ago

5 star experience with EADR, I spoke to them before sending my 'dead' drives, got a reassurance it wasn't going to cost the earth. With a day or two, I have feedback on the state of the disks, then another day a view of what was on the disk, within the week what could be saved. couldn't ask for more. All my files (photos over the last 10 years) back very fast with a great experience, even got a free pen ;o)

★★★★★ Marcus Kellman, 5 years ago

Alison and Steve have been fantastic from start to finish. they recovered over 600gb of my lost data due to a broken external HD which they had to repair first to even do so. very quick and frequent communication and very patient and understanding with me whilst considering my options. they treated me fairly and professionally even though i was totally clueless! They have helped me out so much with their services and i cant recommend them enough.

★★★★★ Tom Whitham, 5 years ago

100% recommend! I suddenly lost all access to my data on a hardrive. Was kept informed at every stage, and was explained the process and outcomes in a way a non tech person would understand. Very speedy and very happy with the outcome and at an affordable price considering what was being done!

★★★★★ Charlotte Cooper, 5 years ago

My local computer repair shop recommended EADR to me after they had tried but failed to retrieve any of the data from my NAS drive that had become corrupt. It contained our entire collection of digital photos so the content was of enormous sentimental value to us. Steve and Alison were extremely helpful throughout the entire process, from the initial analysis through to the final delivery, keeping me informed at every stage. I had fully prepared myself to losing the data held on the drive; however EADR persevered and managed to recover virtually all of the files. Cannot recommend this company highly enough if you find yourself in a similar position!

★★★★★ Andy Goodall, 5 years ago

Fantastic service from Steve and Alison, highly recommended for data recovery off pretty much anything!

★★★★★ Paul Ramsay, 5 years ago

Can't recommend these guys highly enough - customer of mine with no backups suffered HDD failure. EADR had the data recovered and returned in less than a week and at a really good price!

★★★★★ James McNicol, 5 years ago

I just wanted to say a big thank you to EADR, from the first contact via an email inquiry, the whole process has been fully explained and professionally dealt with. As I look at the retrieved images and video clips, I cried. I can not imagine the pain I would have felt if i had lost my memories of my children. Priceless x . I am so glad my daughter at UEA Norwich, came across EADR. We had tried local PC companies in Leicestershire, who said the images were unretrievable, they suggested I should throw the portable hard drive away. Oh I am so pleased we found EADR. Thank you.Thank you.

★★★★★ Sarah Hoult-ellingworth, 5 years ago