What do our customers say?

A corrupted external hard drive with 20plus years of photographs stored in an Apple Photos Library was significant only to me. EADR handled my issue with professionalism and efficiency. Never raised my hopes up too much and always realistic in what could be achieved. I needn’t have worried everything recovered. Yes, costly to achieve but the work involved is both time consuming and needs expertise! Thanks so much- I'm mightily relieved and yes, I’ve made lots of backups this time!!

★★★★★ Mike Edgecombe, a week ago

Alison and Steve came recommended by a local company in the East Anglia Area.

I had a 1TB of data corrupted on a hard drive that was absolutely critical to my work and was therefore paramount I tried using a company to recover the data.

Both Steve and Alison talked me through the process, keeping me updated along the way.

All data was recovered successfully and I left a very happy customer.

Excellent work.

★★★★★ Dave (Brick), a month ago

I managed to recuse a very melted lap top from our house fire. When I retrieved the hard disc I really did not hold out any hope of getting any information, but hey presto I receive a hard drive with all the information restored to it. Excellent services. Thank you so much.

★★★★★ Gilly Foulds, a month ago

East Anglian Data Recovery Services were recommended to me after I was told that I would not be able to retrieve any of the data from my very old computer, as it had crashed and would not turn on. Having contacted them via email, I received a telephone call, and was given all the options regarding retrieving my data very clearly. I sent the hard drive, and within 2 days of them receiving it, I was contacted to inform me that they had managed to save my documents, and everything from my old desktop. I received emails and telephone communication keeping me informed throughout the process. I am thrilled with the outcome, and would have no hesitation in recommending them to anyone needing this service. Thank you so much Alison and Steve

★★★★★ Eva H, a month ago

Steve and Alison provided an excellent, efficient service in retrieving what I thought was completely lost data from my corrupted Seagate hard drive, which contained over 20 years of photographs from many trips around the world! I was informed of progress every step of the way in a polite, efficient and courteous manner, and both Steve and Alison were an absolute pleasure to deal with. Thank you so much for the recovery of all my precious photographs! Cannot recommend this company highly enough to anyone who has lost important data that needs recovering.

★★★★★ Caroline Greenhalgh, a month ago

Very good service. Alison always very professional, and Steve worked his alchemy to completely recover important items from an apparently dead external hard drive. Not cheap as others have said, but I don't mind paying for a service as good as this.

★★★★★ Robert Say, a month ago

Thought I had lost all data as my PC literally died and I couldn't access anything. We sent the hard drive off to EADR Ltd so see if anything could be recovered. The service was outstanding and they managed to recover ALL of my lost data! Would definitely recommend EADR Ltd!!!

★★★★★ Tracy_manns, a month ago

I am writing to express my heartfelt gratitude and provide an enthusiastic recommendation for your exceptional data recovery services. My experience working with your small but highly effective two-person team has been nothing short of outstanding from start to finish.

When I first reached out to you with my data loss crisis, I was distraught and feared that years of irreplaceable personal and professional information might be lost forever. Alison, who handled customer service, responded with empathy and professionalism that immediately put me at ease. Her clear communication and patience in explaining the process were truly appreciated.

Steve, your technical expert, showcased an impressive level of expertise. The entire recovery process was handled with utmost care and transparency. Steve kept me informed at every stage, explaining complex technical issues in terms I could understand. His commitment to the task and technical prowess in recovering data I thought was lost were remarkable.

What impressed me most was not just your technical skills but also your integrity. You were honest about the possibilities and potential outcomes, never making promises you couldn't keep. This honesty, combined with your evident expertise, gave me confidence throughout the process.

The results speak for themselves. Steve managed to recover nearly all of my critical data, including irreplaceable family photos, important business documents, and personal projects. The relief and joy I felt when I saw my files again are indescribable.

Your pricing was fair and transparent, with no hidden costs or surprises. Alison was clear about the costs involved from the outset, and the value you provided far exceeded the cost of your services.

I wholeheartedly recommend your company to anyone facing data loss issues. Your combination of technical expertise, personalized customer service, and integrity sets a new standard in the industry. It's truly impressive how your small team delivers such high-quality service.

Thank you once again, Alison and Steve, for your outstanding service. You've not only recovered my data but also earned a loyal customer for life. Your dedication and expertise make your small firm stand out in the best possible way.

Sincerely,
Artur

★★★★★ Artur Wąsikiewicz, a month ago

Efficient service, retrieved almost all (99%+) of the data on my failed drive. Kept me informed of progress throughout. Reasonable price for the work done. Nice people to deal with.

★★★★★ Mike Holland, a month ago

An efficient and quick service.

This is just what you need when you’ve lost data due to a computer collapse for whatever reason. I found Alison and the team swift to respond, professional- they knew what they were doing and very helpful on the phone and email. A rare experience and great when in a stressful situation such as your computer dying on you. Recommended.

★★★★★ Miranda Pye, a month ago

EXCEPTIONAL SERVICE !!! The outstanding yet reasonably priced service I received was worth every penny I spent.
EADR Limited offer a transparent , thorough and tailored service. EADR is truly synonymous with the slogan ' it does exactly what it says on the tin '
Alison and Steve were upfront about what was on offer from the very start. No hidden surprises.
They were extremely detailed in the highly methodical approach to which they provided service. A service which put the customer at the forefront.
The Pay - By - Instalment option made all the difference as it made it possible for me to spread payments over a number of months.
EADR came highly recommended to me . In that spirit and without a moment of hesitation I would gladly and even strongly recommend them to anyone. The service speaks for itself.
EADR Limited is a customer driven company with great promise evidently poised to go places.

★★★★★ YORUBA FIRST, 2 months ago

Alison at East Anglian Data Recovery Service Ltd was recommended to us as we were unable to retrieve our back up data from a Seagate Drive. We sent the drive to them and received a speedy reply. The drive was checked to see how likely it would be to retrieve this process was very quick, we were given the results and went ahead. All through this process we were kept fully informed of what was going on. It was all done very quickly and I could not recommend them highly enough. Very efficient, good communication and decent price. Brilliant company

★★★★★ Sam Jacobs, 2 months ago

Absolutely delighted with an outstanding and professional service provided by Alison and Steve at EADR. From my initial telephone enquiry regarding lost data from a crashed laptop SSD drive, the recovery process was explained to me step by step throughout by email exchanges, including the technical details necessary to recover the data, and an accurate quotation for the recovery and return of the data. The entire process, from my first telephone enquiry, to the secure return of my lost data was faultless. Thank you Alison and Steve.

★★★★★ Richard Scott, 3 months ago

I thought all was lost when my Laptops NVMe SSD drive failed and I didn't have a good enough backup system in place which meant all my old photos in their original resolution, music that I couldn't get hold of again and many hours of my gaming footage I was filtering through to make shorter videos for social media in my eyes was all gone.

EADR were recommended to me by a local PC repairer and they have simply been incredible. They kept me up to date with every single part of the process, what had failed and what was recoverable, and in my case I managed to have every single file recovered. The process was really quick and for the sake of what I thought was lost, it was worth every penny to have it all back.

Thankfully I have now got a better backup system to hopefully avoid such a potential loss again, but if I have an issue with a drive again I know that EADR would be my place to go.

★★★★★ William Willis, 3 months ago

EADR were recommended to me when my external hard drive decided it didn't want to work anymore. I was guttered as I had stored so many photos and important work on the drive. Alsion and Steve were able to recover the information and transferred it to a new drive. I'm over the moon to have these files, especially the photos back. I forgot how many were on the drive and it's been great to view these again and reminisce about those great times! I can't thank you enough and very grateful you were able to recover these special memories. I can't recomment Alison, Steve and the team at EADR enough. Thank you once again for working your magic on the drive as never expected to see the info ever again.

★★★★★ anna ferraro, 4 months ago

Excellent communication and service. They were able to recover all files that we thought we had lost when the hard drive in our laptop failed.
They kept us informed throughout the process and dealt with everything extremely efficiently. Thank you!

★★★★★ Tim Edwards, 4 months ago

Alison and East Anglian data recovery service where recommended to us when an IT technician couldn't recover our data and needed in more in-depth solution ,The customer service from Alison and the team was out standing, not only were they fare and upfront about the costs but also kept us updated along the whole way recovering our data. When It come to recovering date that is important to you, it's nice to be kept updated along every step of the journey. I could not recommend Alison and the team more highly. Thanks you.

★★★★★ marc sawkins, 4 months ago

I have found EADR to be a very prompt, proffesional and supportive company to work with. My personal experience was the failure of an external USB hard drive that i have been using as a backup drive - all of a sudden it stopped working and I presumed all would be lost. I contacted EADR to see if there was a likely chance of recovery, and quickly had a response outlining their procedure with this kind of case. The team kept in regular contact throughout the process, outlining what had been achieved and the next stages, and I am very pleased to say that my data was recovered. The return procedure again was very impressive, with various options available. I opted to have my data returned on a USB memory stick provided by EADR, and it turned up via DPD secure delivery the next day.
I believe that the service I recieved was very reasonably priced.
I would like to thank the team again, and would highly recommend them as a first port of call to anybody who has data recovery needs - I would not hesitate to use again.

★★★★★ Simon Hughes, 4 months ago